Important Information About Shipping Your Mollard Baton:
Generally, we begin processing web orders at 8 AM Eastern Standard Time the next business day after we receive them.
RUSH ORDERS have priority. For example, orders placed after noon Eastern Time (9AM Pacific) on Friday before a three day weekend will be processed beginning on the following Tuesday morning. If you place a RUSH ORDER from California at 6 PM on a Friday before a regular weekend, it will be Monday morning before we see it.
RUSH DELIVERY generally means UPS 2nd DAY AIR within the United States. The 2nd day refers to the 2nd business day. So a RUSH ORDER placed Friday afternoon will be processed and shipped the following Monday; the order will arrive the following Wednesday. Saturdays, Sundays and holidays do not count as business days.
If you place a RUSH ORDER on Thursday afternoon, your order will be processed on Friday. If the following weekend contains a holiday (such as Memorial Day), the 2nd business day is the following Wednesday (Saturday, Sunday and the Monday holiday are not business days).
If you require next business day delivery, please call us at (800) 842-2866 US or (330) 659-7081 international) before noon Eastern Time Monday through Friday.
Depending upon your location, Saturday delivery is possible to some destinations within the United States. Next Day and Saturday shipping is usually much more expensive than regular RUSH ORDER shipping.
Please ensure that you have provided a valid email address and check your email routinely after placing an order. If we have questions about your order that need to be resolved before we can process and ship, we will contact you via email.